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Sponsored by Rockland Trust Bank

This content was produced by Boston Globe Media's Studio/B in collaboration with the advertiser. The news and editorial departments of The Boston Globe had no role in its production or display.

How Alexandra’s Boutique grew into a Fall River milestone destination

Four locations. Forty years. One family. The story of this occasionwear empire is still being written.

When Fatima Benson sewed her first pair of sailor pants, she was in high school. “The legs on my sailor pants were wider than everyone else’s. That’s how I liked them,” she says with a shrug. It’s no surprise that her sartorial instincts developed early: As the entrepreneur behind Fall River, Massachusetts’ occasionwear empire, Alexandra’s Boutique, she’s become something of a local legend for her stylistic sensibility. 

By age 8, Benson had already learned to stitch herself loose cotton night gowns. By the time she’d reached puberty, she was sewing most, if not all, of her own clothing. “I immigrated here from Portugal when I was 3, and at the time, my mother made all of our clothes at home. My uncle worked in a fabric factory, so he’d bring home scraps for me to play with,” she explains. “That became my form of play — working with materials, stitching them together. Back then, we didn’t have much else to play with.” 

Open for business

Benson’s affection for well-crafted clothing only deepened from there. At 20, when she stumbled upon a vacant retail space on the corner of South Main in Fall River, she knew instantly that she wanted to start a boutique. And having gone to work immediately after graduating high school, she’d amassed enough savings to kick off the project. “Everyone told me I was insane. I had no retail experience, no business experience, no college degree,” she says. “But the rent was $900, and I’d saved up enough money working in restaurants to manage.”

To stock the shop, she borrowed $20,000 from her father. Together, they drove to New York to wander the garment district, paying cash for the items she hoped to sell. In 1986, the store opened to the public. 

“Back then, we only had a few proper wedding gowns, and I really knew nothing about bridal,” she says. “But I bought about 25 gowns… and it turns out they were the right gowns.” 

Fatima Benson posing alongside pink dresses in one of the store's sections.

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Bigger and better

In just two years Benson had outgrown the 1,200-square-foot store and was ready for more: a proper three-story house down the street on South Main, where she could dedicate each room to a different category of occasionwear. Once again, her father helped make the expansion possible.

At first, Benson thought it impossible that she’d outgrow the boutique’s second location, but business was booming, and as time went on the space felt cramped. “I met my husband, Joel, when I was 40, and he was the one who helped encourage me to expand into a bigger space,” she explains. “Then, we found the old Modern Furniture building — once again on South Main Street — and it just felt right.” 

The four-level, 28,000-square-foot space required a half-million-dollar renovation. In 2013, Benson became the second-ever tenant of the century-old building, and the boutique’s most ambitious chapter yet was underway.

Growing the legacy

It was around this time that Benson found herself with a new partner in the business. Her son, Zachary Leone, joined as CEO in 2018, turning Alexandra’s Boutique into a multigenerational affair. It wasn’t a path he’d originally planned on, but once he stepped in, the fit was undeniable.

“I never thought I’d end up working for my mom, but since I stepped in as CEO, I’ve never looked back,” says Leone. “It’s not so often you get to work with and spend time with a parent every day who you love and respect.”

For Benson, having Leone by her side has meant everything. It’s a full-circle moment  echoing the early days when her own father backed her dreams. “He really was my hero,” she says of her father. “I’ve always hoped to be the same for my son.”

With Leone at the helm alongside his mother, the business continued to accelerate. In 2019, Alexandra’s Too opened just across the parking lot — once again on South Main — in the former Capitol Theatre. The $2 million historic renovation preserved the original hardwood floors, tin ceiling, and grand staircase.

To fund it, the family turned to Rockland Trust. Justin Deshon, senior vice president of Commercial Banking at Rockland Trust, has worked with the family for years and says their partnership has always been about more than balance sheets. “Fatima’s story is one of my favorites,” he says. “It’s a classic American story of multigenerational immigration, of building your own business when you had nothing, and just committing to what you do …  providing great service, great products, and just being a good member of the community … The bank is very proud to be a small part of it.”

That belief showed up in action. “They supported us from the get-go and made expansion feel possible,” says Leone. “They saw the numbers, and they were ready to get behind our ambitions.”

That support has extended to the day-to-day, too. Lisa Looker and Tracey Allen, branch manager and assistant branch manager at the local Rockland Trust, have developed a close working relationship with the Alexandra’s team over the years, stopping by the boutique, handling wire transfers and deposits, and getting to know Fatima and Zach.

“We’ve seen them from when they first started, to when they expanded, to what they’ve become now. And it’s amazing,” says Allen. 

“When you look in the window, it’s gorgeous,” says Looker. “So it kind of gives the other businesses some hope that, you know, their businesses are going to succeed too. It adds to the beautification of [Fall River].”

The Capitol Theatre project was as much about the neighborhood as it was about the business. “It’s been such a great neighborhood project. It’s such a special building,” says Leone. “And I’ve loved working with my mother on the expansion. I think there’s so much value in having two generational perspectives on how to move a business forward. We’re building on the family legacy together.” 

Outside shot of Alexandra's Boutique store

The art of the appointment

Decades later, business at the flagship and the Capitol Theatre show no signs of slowing down. Benson, Leone, and their team have mastered the art of the occasion-shopping appointment. They understand the stakes, the specificity, and the magic that comes with finding the perfect wedding dress.  

“The truth is, with a bride, you’re not just selling her a dress — it’s a whole life moment. It’s a memory. It’s a thing she’ll carry for a very long time, so you want to make sure you’re giving her the time and attention she deserves,” says Benson. “In the end, it’s about a feeling. A bride may end up walking out with something totally unexpected, but generally she’ll have a feeling when it’s right. So our job is to pull options until the right one lands.” 

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40 years and counting

This year, Benson is reaching an important milestone: 40 years of Alexandra’s Boutique — an achievement few brick-and-mortar institutions can match. Having now occupied four different locations along South Main in Fall River, the boutique is both a neighborhood institution and a contemporary draw, offering attire for everything from prom and mother-of-the-bride to quinceañeras, galas, and beyond.

“It doesn’t feel like it’s been 40 years — it doesn’t feel possible. I can’t be that old!” says Benson. “But I’m an immigrant. I’m a woman. I have no college diploma. And I built this thing,” she smiles. “I’ve made millions. I’ve helped hundreds and hundreds of people through big life moments. I’m so proud of that.”

The next chapter is already taking shape. “The future looks like more growth, probably both physically and on the web,” says Leone. “We’re going to figure out what those plans mean — and where the next Alexandra’s is going to be.”

For Rockland Trust, that ambition is exactly what they’re here for. “Rockland Trust is convinced that Fatima and Zach have the vision and will grow this business smartly and efficiently,” says Deshon. “We will make sure we’re there for them.”

This content was produced by Boston Globe Media's Studio/B in collaboration with the advertiser. The news and editorial departments of The Boston Globe had no role in its production or display.