Cambridge Health Alliance

Tracy Andersen, CHA PACE Program 

Tracy is a compassionate, industrious nurse who works to keep frail, complex patients in the community through the Cambridge Health Alliance PACE program. She goes the extra mile to help patients who otherwise might have to live in an institution by providing frequent home visits, compassionate care, and a high level of communication and coordination. 

As health care becomes increasingly sparse and complex for vulnerable patients, principled health care workers like Tracy play a critical role. I work side by side with Tracy and have seen her provide wonderful care in the moment. Further, she shows exceptional ownership, helping frail patients meet their goal of remaining well in the community.

Nominated by Jonathan Burns

Christine Baglio, CHA Malden Care Center

Christine is a phenomenal outpatient nurse. She supports patients through all stages of life, offering compassionate care to individuals and families alike in our busy family medicine office.

Christine is a calming presence who builds meaningful connections with patients, providing them with personalized care and a sense of comfort. Her patience, attention to detail, and ability to anticipate the needs of both patients and the health care team make her a standout member of our practice. We are incredibly fortunate to have her as part of our team.

Nominated by Mariam Maloyan

Shamsher Bam, CHA Cambridge Hospital

Shamsher Bam is a dedicated public health nurse with 21 years of service at the Cambridge Public Health Department and Cambridge Health Alliance. He exemplifies patient-centered care. 

His interactions with patients at the tuberculosis clinic demonstrate his commitment to best practices and delivering high-value care. Shamsher arrives at work each day radiating positivity, embracing curiosity, taking full accountability, maintaining focus, articulating his thoughts clearly, fostering compassionate connections, and applying critical thinking with enthusiasm. 

As a team player and a valuable resource for his colleagues, Shamsher leads with compassion and clear direction. His reliability and unwavering advocacy for best practices are essential to our outstanding patient outcomes. He co-leads our community vaccination clinics, ensuring patients have safe and error-free experiences. 

Shamsher’s commitment to patient outcomes and dependability make him deserving of this recognition.

Nominated by Deborah Odunze

Toni Braxton-Marin, CHA PACE Program

Toni is a home care and clinic licensed practical nurse at Cambridge Health Alliance PACE, a unique program for frail patients. Toni is as proactive as she is kind, always offering a healing hand and excellent bedside manner. 

She performs significant technical duties, including injections and vaccinations, and she coordinates complex care needs with multiple team members with skill and grace. For patients with needs in the community and few options, nurses like Toni help fill the gaps in health care.

Nominated by Jonathan Burns

Paul Ciolino, CHA Cambridge Hospital

I have had the pleasure of working with Paul Ciolino. As the clinical leader in the operating room (OR), he takes on the responsibility of ensuring each and every OR is ready for our patients. He communicates effectively to make sure each patient’s individual situation is addressed prior to surgery. All of his efforts are in service of patient safety. 

It is because of his attention to detail that our patients receive the best care that can be provided. 

Nominated by Michael Johnson

Tyler Danforth, CHA Cambridge Hospital 

Tyler develops positive relationships with both patients and co-workers. He is a second-year nurse who shows true leadership, makes compassionate connections, and takes the time to understand a patient’s issues and motivations. 

We currently have a very challenging patient with medical and behavioral needs on the medical floor. While talking with her, Tyler discovered she enjoys coloring and printed coloring pages tailored to her interests. His time and attention in providing this thoughtful gesture helped redirect her aggression and allowed her to de-escalate. She was in better spirits and even spoke about her coloring pages with the next shift. This is just one example of Tyler’s consistent efforts to improve the patient experience. 

Nominated by Stephanie Racca

Jefferson Desrosiers, CHA Everett Hospital 

Jefferson is a recent new graduate nurse who works on one of the adult psychiatry units. He is engaging and compassionate with patients. We frequently receive thank-you letters from patients expressing their gratitude, and we thought some should be shared widely.

Here are some examples of Jefferson’s work — in our patients’ own words:

“Jeff is very welcoming and supportive.”

“He goes above and beyond to ensure the comfort of patients [and] families. He treats people with respect and courtesy and has a positive attitude at all times. He anticipates the wants and needs of patients [and] families and responds promptly. He communicates with compassion, using words the patient [and] family can understand. He takes ownership of and pride in his practice.”

“Jeff is the most caring and compassionate person I’ve ever met. His kindness, warm demeanor, willingness to help and listen, and his positive attitude got me through the hardest time in my life. In fact, the first few days as a patient were so rough for me, I don’t think I would have gotten through it as well as I did without the compassionate care I got from Jeff. He is truly a class act and so deserving of recognition for all that he does.”

“Jeff was the only person [who] took the time to ask me how I felt and provided so much support. He is a hardworking individual who is passionate about what he does. His kindness and compassion [are] deeply appreciated. I feel so grateful to have met him and that he was my nurse. He leads with integrity and purpose.”

“Jefferson has been able to develop these relationships with patients who are acutely ill, and typically admission to the hospital is unplanned for the patient and family. Therapeutic relationships are essential to patient and family healing.” 

Nominated by Carolyn MacDonald and Fiona McCaughan

Joanne Ferraro, CHA Cambridge Hospital

I could not have asked for a better mentor for one-on-one teaching, precepting, and guidance. Joanne continues to be the point person for our entire team, including myself. 

She is the person who does not miss anything — ever. She is detail-oriented and, most importantly, a big fan of old-fashioned pen and paper. She has many roles within the Cambridge Public Health Department, including public health nurse and tuberculosis (TB) clinic nurse.

In Joanne’s role as a lead TB clinic nurse, we seek her guidance, and she is our role model. She makes sure ongoing communication takes place and everyone — our team, doctors, other local board of health public health nurses (LBOH-PHNs), and colleagues at the state’s TB program — is looped in. Her other role is to communicate with the Cambridge Hospital outpatient pharmacy to make sure there are no issues with anti-TB medication availability. If medication supply issues are expected, she alerts all involved parties to help them make practical and productive decisions. 

Joanne’s steady communication and reliable updates are some of the practices we admire every day. She keeps LBOH-PHNs, colleagues, and others informed so they receive the information they need — on time, every time. For example, if a TB case has an appointment with a doctor or nurse at the clinic, Joanne makes sure staff in the patient’s city or town receive an update via phone or fax that same day or evening.

Lastly, her caring nature for patients of all needs is one of the qualities that keeps us all going in our work. It would be delightful to see Joanne Ferraro recognized in Salute to Nurses.

Nominated by Shamsher Bam

Diane Gengo, Cambridge Health Alliance

Diane Gengo has spent more than 35 years as a registered nurse, consistently championing nursing, education, and professional development. While her roles may have evolved, her unwavering commitment to these principles remains a constant. Diane’s wisdom, expertise, and professionalism are always evident as she continues to be a staunch advocate for nursing roles and responsibilities. 

She has led nursing orientations for thousands of staff members at Cambridge Health Alliance. She plays a pivotal role in both inpatient and outpatient education, with her influence reaching all new hires, ensuring they have the knowledge and skills to succeed. Her mantra, “be the change,” has driven transformative change within the organization.

Diane is a true champion of excellence in education, consistently demonstrating an unwavering passion for empowering others through higher education and certification. Her leadership in Certification Day and preparation courses has been instrumental in helping countless individuals achieve their professional goals.

Her commitment to fostering clinical growth and overseeing clinical placements provides students with invaluable opportunities to explore diverse areas of practice and find the path that’s right for them. Through her dedicated service as a member and president of the North Eastern Organization of Nurse Educators, Diane has shaped the education community across New England. As chair of the annual symposium for several years, she has built lasting connections among nurse educators from both clinical and academic settings.

Diane’s methodical and mindful approach to nursing serves as a guiding principle in the department. When challenges arise, one of the first questions asked is, “What would Diane do?” That question guides the team to the right solution and often requires diligence and perseverance.

Her pride in being a nurse is evident in everything she does, and her contributions have greatly enhanced nursing, professional development, and the community. Diane is a true role model, exemplifying dedication, leadership, and a relentless pursuit of excellence in this field. 

Nominated by Bill Sherman on behalf of the Nursing Education Department

Janine Hogan, CHA Cambridge Hospital

I have to say that Janine Hogan is amazing. Until Janine, I had never had a boss who was there for me 200 percent.

Janine is kind, hardworking, and goes out of her way to help. She will stop what she is doing to come out and help on the floor when we are busy or short-staffed. Janine has even come in on her weekends off to do so. 

Janine is incredible. I love having her as my boss. She is very caring with staff and patients, and she always goes above and beyond to help anyone in need. She makes it a priority to make sure everyone is safe and respected. She is an honor to work with — not only for me but for all who know her. We will always stand behind her and help her in any way possible.

Nominated by Janine Grace

Janine Hogan, CHA Cambridge Hospital

Janine Hogan is the nurse manager of the Cambridge Hospital Emergency Department. Janine possesses all the qualities of an excellent nurse and an excellent manager. She cares for our patients and always cares for us. If I or any of my family members were ill, I’d want her to be their nurse.

Nominated by Cheri Carey

Janine Hogan, CHA Cambridge Hospital

Janine Hogan is my nurse manager. She is phenomenal. She is always there for her staff and for her patients. She is the first and only nurse manager I’ve known in my 20 years of nursing to regularly pitch in and help with patient care. 

If we are short-staffed, she will come in on her day off. She sends out weekly emails to let her staff know how we are doing, and she always notices when we’re completing our patient scanning. If patients or their families recognize us, she makes sure we know. Janine exemplifies the true meaning of compassion. 

Her nurse manager skills give us confidence and trust in her — we know we can always go to Janine with anything that may arise. 

I see Janine advocate for her patients whenever I am working and she is on the floor with us. She shows empathy, she takes the time to listen and understand, and most of all, she will never let her staff down. I am so glad my nursing career led me to work under Janine. She is, by far, the best there is.

Nominated by Melinda Evans

Janine Hogan, CHA Cambridge Hospital

Janine Hogan always goes above and beyond for all of her employees and patients. She is reliable and always ready to jump in to make sure that we are all safe and well. She is the best manager that anyone could have, and she deserves all the recognition and all the flowers every single day.

Nominated by Deborah Jean-Francois

Janine Hogan, CHA Cambridge Hospital

I am honored to recognize nurse Janine Hogan for her unwavering commitment to compassionate patient care, clinical competence, exceptional communication skills, trust-building with patients and staff, and strong advocacy for those she manages.

Nominated by Ahmed Nur

Brianna Kamruzzaman, CHA Somerville Campus
Brianna has a nursing superpower: she combines years of experience as a floor nurse on psychiatric units, a nurse manager at an organization for adults with developmental disabilities, and expert advanced practice registered nurse skills to be a fantastic psychiatric provider on our specialty neurodevelopmental unit at CHA. 

Due to the unique needs related to communication differences and skill deficits, our patients are often quite vulnerable, and their health problems can be very difficult to treat without familiarity, expertise, and dedication. Lucky for us, Brianna brings true passion — and so much more — when caring for these kids. Each day, I feel fortunate to call Brianna my teammate. 

I marvel at how she has integrated these parts of her identity — floor nurse, nurse manager, and now psychiatric nurse practitioner — into the compassionate, clinically excellent, and collaborative professional she is today.

Her presence on our team has also strengthened nurse and physician collaboration. For example, I might think a liquid medication dose should change for a patient. But Brianna — having drawn up that dose of medication countless times over the years — intuitively understands it would take too long for nurses to administer, especially for a patient who really struggles with anxiety during medication administration. The patient and I both thank her for this intuitive, patient-centered expertise.
Nominated by Kevin Coughlin

Albert Kim, CHA Cambridge Hospital

Albert is an inpatient night nurse on the medical ward at Cambridge Hospital. He consistently provides excellent, thoughtful care to his patients, communicates clearly with the medical teams, and asks questions that keep us accountable for high-quality care. He takes an interest in his colleagues and is always kind when I see him. 

He works harder than anyone. During the week, he works as an outpatient nurse practitioner; on the weekend, he works nights as a registered nurse. When I asked if he ever takes a day off, he told me that he loves his jobs and works 365 days a year!

Nominated by Jessica Hoy

Amanda Levesque, CHA Everett Hospital 

I have the pleasure of working with Amanda Levesque. Her clinical knowledge and compassion for operating room patients set the tone for patient safety in the department. She makes sure all patients have the necessary equipment and collaborates with all team members before each day begins. 

Because of her dedication to nursing, I can confidently say every patient we care for receives the safest and best care. 

Nominated by Michael Johnson

Meredith Lincoln, CHA Cambridge Family Health North

I am a primary care physician (PCP) and have had the privilege of working in primary care with Meredith for the past couple of years. She has supported our team in caring for complex internal medicine patients, and I truly feel that our patients are so lucky to have her. Her attention to detail, reliability with follow-up, emotional intelligence, and compassion make her such a wonderful primary care nurse. 

Primary care is increasingly challenging. We’re often overwhelmed with managing larger patient panels while having less face-to-face time with patients. In addition, patients often have needs that arise outside the scope of a primary care visit, so it is so important for us to have the support of a care team and nurse to help take care of our patients. 

Here is an example of just one of many reasons I nominated Meredith: I saw a patient for follow-up after a nearly three-month stay at a rehabilitation facility. The patient has severe dementia and has been declining for the past few months, and the family is understandably very overwhelmed. Meredith coordinated this visit with the family, took time to check in with them before I went in to see them, and listened to their concerns. One of the patient’s sons even told me, “Your nurse is a keeper!” 

I couldn’t agree more. Working with nurses like Meredith is how I am able to sustain joy and quality in my practice as a PCP. 

Nominated by Galina Tan

Meredith Lincoln, CHA Cambridge Family Health North

Meredith is an extension of the trust and clinical competence that I’ve come to rely on in the patient-centered care that we provide at our clinic. For my complex patients, I know I can rely on her to offer help without hesitation. 

Here’s one example that shows her confident willingness to step into the thick of things: I have a patient who suffers from severe depression and anxiety. Despite an extended in-person visit with her, the patient was not ready to leave. I paged Meredith for help, and we exchanged a “warm handoff,” in which she continued supporting and counseling the patient safely out of the clinic. 

Nominated by Anna Ham

Judy Londoño-Patiño, CHA Cambridge Hospital

In the demanding intensive care unit (ICU) environment, where clinical expertise meets compassion at life’s most vulnerable moments, Judy Londoño-Patiño stands out as an exceptional nurse whose impact extends far beyond patient care.

Judy embodies clinical competence through her unwavering commitment to professional growth. I’ve witnessed her actively seek out learning opportunities and approach each patient situation as a chance to enhance her skills. What truly distinguishes Judy, however, is how she transforms personal knowledge into collective wisdom. She regularly shares evidence-based practices in team chat rooms, elevating the standard of care throughout our unit.

Compassion flows naturally in Judy’s interactions with patients and families during their most difficult moments. She creates space for their concerns while providing clear, honest communication that builds trust. Patients often express how Judy’s presence brings comfort — even when she is delivering challenging information.

As an advocate, Judy consistently ensures that patients’ voices remain central to care decisions. She navigates complex medical situations with a remarkable ability to translate patient needs into actionable care plans, serving as a bridge between medical teams and families.

The true measure of Judy’s excellence lies in how she influences our entire team. By fostering an environment of open communication and collaboration, she has helped create a culture where knowledge is shared freely and collective growth is prioritized. Her colleagues, myself included, find ourselves becoming better practitioners through her example.

New to nursing but wise beyond her experience, Judy has become an indispensable asset to our ICU. Her positive influence extends to everyone fortunate enough to work alongside her.

Nominated by Orquidea Umana

Kelly Marsden, CHA PACE Program 

Kelly Marsden has worked with Cambridge Health Alliance PACE enrollees for years and always treats each potential member with respect and care. Kelly is so very good at her job and wants each person who joins PACE to get the services and assistance they need. Kelly is a truly great nurse and person, and we are lucky to have her as part of the team.

Nominated by Norma Egan

Kerrie McAllister, CHA Somerville Campus

Kerrie has been a nurse on the child inpatient psychiatric units at CHA for 31 years and has seen innumerable changes at the hospital during that time. She has moved patients across hospitals, been a part of the child units’ expansion, implemented different unit-wide treatment modalities, integrated technology into documentation and treatment, and trained countless staff. 

Throughout all these evolutions of the inpatient service, she has remained steady in her dedication to serving our patients and supporting her colleagues. She listens to patients without interruption and demonstrates curiosity about their experiences. She shows compassion with new staff as they navigate the challenges of this intense work, patiently answering questions about what to share and whom to inform for all of our psychology trainees.

Her years of experience provide her with an astute understanding of patients’ presentations and a sense of when and how to intervene. Kerrie’s insights around patients’ food intake, mood, and interpersonal skills are highly valued by the multidisciplinary teams. 

Countless times, Kerrie has shared activities that helped a child so they can be incorporated into the discharge plan. Her documentation ensures clear communication across disciplines and allows nurses on the next shift to feel confident and prepared to support the patients effectively. She takes care to double-check information, such as medications provided at home or in the emergency department, to ensure treatment is correct.

Her advocacy for her patients’ needs, as well as her colleagues’ needs, also supports the unit in running effectively and collaboratively. Her experience with the fluctuations in resources and changes in staffing provides her with a perspective and calm that helps all staff feel confident in their ability to move through every change. When there are issues — like a group leader does not arrive for a scheduled group or there is a change in access to a streaming service or unit art supply — she is quick to alert others to the issue. 

Nominated by Megan Ice

Kerrie McAllister, CHA Somerville Campus

Nurse Kerrie McAllister has an attentive, quiet, and unimposing demeanor that puts her patients at ease. Entering hospital care can be an anxiety-ridden, uncertain experience. However, Kerrie’s calm and reassuring nature allows both patients and families to concentrate on making progress toward getting better. This kind, unpretentious manner can make a big difference for a young patient or for a parent navigating the challenges of a hospital admission.

Especially when encountering unexpected emergencies, Kerrie takes a level-headed, problem-solving approach, which allows her to collaborate with colleagues easily. With a long and respected career in nursing, she is highly regarded by those who have had an opportunity to work with her.

Kerrie’s ability to combine kindness, thoughtfulness, and a gentle disposition with a keen knowledge and skill in nursing practices can be a rare find in the hustle and bustle of hospitals today, where so many patients require high-level care. 

Kerrie sets an excellent example of everything the nursing profession should embody.

Nominated by Cloret Carl

Rebecca McLean, Cambridge Health Alliance

Rebecca is an amazing nurse who is unbelievably dedicated to her work. She spent years as an emergency department nurse and later as an emergency department nurse case manager. This school year, she joined the school health department for Cambridge Public Schools. Since her first day on the job, she has been working hard to help her colleagues navigate difficult situations and assist families with securing health insurance or primary care appointments. She goes above and beyond every single time, and I am constantly in awe of her hard work and commitment to her team and our community. 

A few months ago, we had an urgent request from a school when a child arrived after suffering a serious injury and required a wheelchair. We didn’t have immediate access to a pediatric wheelchair, but Rebecca said she would take care of it. Rebecca didn’t just take care of it — she went on a Saturday morning, her day off, with her own family in tow to secure a wheelchair for this child in need. 

Rebecca doesn’t do these things for recognition or a shout-out. She does them because she truly cares for others. She won’t stop until she has accomplished what she has set out to do. This is just one example of the type of nurse Rebecca is. There are countless others in which she has proven to be an exemplary role model. 

She never makes anyone feel as though their request is a burden. In fact, she lights up when you ask her for assistance. She is truly driven by helping those in need, and there is no hurdle too high for her when it comes to patient care and advocacy. 

Rebecca is truly a gift to the nursing world, and I am so grateful she is a part of our team and our school community. 

Nominated by Mackenzie Henriquez

Karen Miller, CHA Cambridge Hospital

Karen is a dedicated, reliable, and passionate advocate for patient safety. She is an infection preventionist who goes above and way beyond to ensure the safety of all patients and staff. 

Karen has been working with me since 2020, and I cannot believe how lucky I am to have her as a colleague and friend. She assumes responsibility for our publicly reported infections through the National Healthcare Safety Network and other necessary state, local, and federal notification. Karen is committed to advancing her knowledge through continuing education events. She is certified in clean intermittent catheterization and has been on the board of directors for the Association of Professionals in Infection Control New England since 2021. 

I am incredibly grateful Karen chose to work at Cambridge Health Alliance. She is invaluable in our successful infection prevention program.

Nominated by Virginia Caples

Mary Murphy, CHA Revere Care Center 

In just under a year, Mary has immersed herself in ambulatory obstetrics and gynecology (OB-GYN) nursing, expanding her behavioral health background into this new specialized area. She has demonstrated a strong willingness to learn and actively seeks out opportunities to do so. She shows genuine care for both her patients and her colleagues, and she strives to create a welcoming environment where co-workers can be at their best. 

Mary is a wonderful listener, which our patients need. She has worked to understand the cultures of the patients she takes care of and approaches every assignment with warmth, grace, and compassion. She often goes above and beyond in advocating for her patients, reaching out to make sure their needs are met. 

Mary is truly dedicated to the patients seeking care at the Revere OB-GYN practice. 

Nominated by Margaret Clifford

Caitlyn Nolan, CHA Somerville Campus 

Caitlyn Nolan was the clinical leader on the child psychiatry unit and worked with patients and staff to improve care. Caitlyn excelled in that position and moved into the nurse manager position, where she works collaboratively with the medical director, Stephanie Fosbenner, to create a healing therapeutic environment. 

One example of this work is the Positive Behavioral Incentive System, which has improved patient behaviors — decreasing patient restraints and staff assaults. This program teaches patients coping skills and expectations, and families can continue with it after discharge. 

Caitlyn Nolan epitomizes the values of kindness, compassion, and competence that I believe define excellence in nursing. She’s a role model as both an individual nurse and a nurse leader. She sets high standards and helps staff achieve them by ensuring everyone understands the rationale and importance of those standards and that they work together to improve care and professionalism. 

Caitlyn is also clinically excellent with pediatric psychiatry patients. On the floor, she demonstrates an uncanny ability to connect with even the most guarded kids, helping them to feel safe and valued in what can otherwise be an unfamiliar and scary environment.

In one case, Caitlyn was able to creatively engage with a child who struggled with self-regulation through a combination of crossword puzzles and a game of soccer. The patient clearly felt cared for and valued by Caitlyn in a way that enabled him to emotionally regulate and re-engage with his treatment. 

Caitlyn is present and engaged on the unit with both patients and staff. As the nurse manager, she has been instrumental in cultivating a culture that promotes accountability, teamwork, and collaboration. She is admired and trusted by everyone who works with her and inspires others toward excellence by modeling it herself. 

Nominated by Stephanie Fosbenner, Fred Crow, and Fiona McCaughan

Kathy Perez, CHA Cambridge Hospital 

Kathy is a dedicated, highly competent, and compassionate nurse with a strong commitment to patient care. Her interest in obstetrics and gynecology and her passion for supporting patients’ well-being are exceptional. Kathy has consistently demonstrated leadership by taking on additional responsibilities while completing her nurse practitioner studies. 

She is poised to be an outstanding nurse practitioner, and I am confident that her patients will continue to benefit from her expertise as they already do.

Nominated by Amberly Ticotsky

Grace Poirier, Cambridge Health Alliance

I remember the first time I met Grace Poirier. She had just started as the newest licensed practical nurse (LPN) in our busy outpatient primary care clinic, and from day one, Grace was buzzing around like she had been there for years — queen of vaccinations, helping train other LPNs, and quickly earning a reputation as the most efficient team member our clinic had ever seen.

At that time, we needed a nurse to join our interdisciplinary team caring for patients struggling with substance use disorders. As we watched this newbie in action, we knew we had found our woman. We invited her to sit in on our Suboxone group team meeting, where she listened as we discussed some of our most psychosocially complex patients. When we asked Grace if she wanted to join, though she had little experience caring for this patient population, you could see in her eyes that she had found her calling. 

Ten years later, Grace has completed both nursing school and addiction nurse training while working full time. She has cared for more than 1,000 patients struggling with addiction. Most admirable is how she does her job. I cannot tell you how many times I have heard our patients say, “Grace saved my life,” or “I’m doing so well today (got a job, taking care of my kids, giving back to my community) because of all of Grace’s support.”

Her many nicknames include “Mama Grace” and “Amazing Grace,” and hundreds of our patients have her on speed dial. They call her frequently, and she goes above and beyond to help them — talking them through panic attacks, offering a listening ear, advocating to the Department of Children and Families, checking in on them when they are hospitalized, helping them cremate their dog, and the list goes on.

With a heart of gold and a work ethic like no other, there is no one more deserving of this recognition than Grace Poirier, and I know that all my colleagues and all our patients would wholeheartedly agree.

Nominated by Randi Sokol

Yisshelen Renteria Salazar, CHA PACE Program 

Yisshelen is a clinic nurse at CHA PACE, a medical home model that provides integrated care for frail patients. She always provides individualized, culturally competent care to all of her patients. In a health care environment that is team-based and complex, Yisshelen shines in coordinating all the important components of care with a kind touch. 

We’re so lucky to have Yisshelen advancing health care in our communities.

Nominated by Jonathan Burns

Nitzali Rivera, CHA PACE Program 

Nitzali, more commonly known by her nickname Nitzi, is a licensed practical nurse (LPN) at our PACE program. Nitzi embodies warmth, positivity, compassion, encouragement, and exceptional clinical skills. 

At a recent meeting with our LPN staff, challenges around staffing and caseload came up as a priority topic. Nitzi shared her experiences, but not in a negative light. She described helping one of the RNs with home visits on a particular day. You could hear her smile through the phone as she described that each visit was not just one task but needs that snowballed for each patient. Still, Nitzi took it in stride, expressing her joy in spending time with patients and pride in being part of such a wonderful nursing team. 

This is just one example, but it reflects who Nitzi is and why she is beloved by her colleagues and patients, who ask for her by name. She is sunshine in human form. Nitzi is continuing her degree and will soon become an RN. Her dedication to the specialty of nursing seems a natural one, as she blends kindness and compassion with clinical skill and patient-centered care. She deeply believes in the mission of nursing: to care for another human being. And she sees it as a privilege and an honor. 

Our PACE participants are quite frail, and Nitzi’s light is a welcome energy that is felt and appreciated. Her positivity is infectious to all who are lucky enough to work alongside her or be treated by her. 

Nominated by Tara Sherman

Marie Saint Louis, CHA Cambridge Hospital 

I have had the pleasure of working with Marie Saint Louis. As a clinical leader in the preoperative and post-anesthesia care unit, she takes responsibility for patient safety prior to them entering the operating room for surgery. She ensures safe nurse-to-patient staffing ratios, monitors patient conditions, and serves as a resource to others. 

All of her efforts center on patient safety. It is because of her attention to detail that all of our patients receive the best care that can be provided.

Nominated by Michael Johnson

Iveta Sullivan, CHA Everett Hospital 

Iveta is a stress lab nurse who treats every patient with kindness and compassion. She has extensive knowledge and experience working in cardiac stress testing. She uses this knowledge to ensure patient safety, accurately identifying signs of ischemia and arrhythmias. 

Nominated by Karah Marshall

Jennifer Velez, CHA Everett Hospital

Jen Velez has a very unique skill set. She can review a patient’s chart better than anyone I have ever seen. She quickly identifies clinical information pertinent to each surgery performed in the department. She follows up promptly with providers and care teams. She communicates effectively to ensure each patient’s personal situation is addressed before surgery, which is important for patient safety. 

Her attention to detail makes it possible for all of our patients to receive the highest-quality care.

Nominated by Michael Johnson

Jennifer Velez, CHA Everett Hospital

Jennifer Velez is the clinical leader in the post-anesthesia care unit at Everett Hospital. She is an amazing nurse and an incredible leader. Throughout the year, she has demonstrated care and compassion to all her patients. 

A recent example involved a particularly complex patient she was helping get ready for a procedure. Jennifer went above and beyond, as she usually does. She worked very closely with this patient, the case management team, the doctors caring for the patient, the inpatient unit, and many others to prepare this patient for their procedure. She spent a great deal of time and energy ensuring clear instructions and the best care possible were provided. 

We are all so grateful to have her on our team. She is a special person and deserves this recognition.

Nominated by Roger Conant

Lucy Wilson, CHA PACE Program 

Lucy Wilson helps enroll seniors in our Cambridge Health Alliance PACE Program. Lucy is very compassionate and caring. She takes the time not only to learn their medical history but also to get to know them as human beings. She genuinely cares about the people she serves.

Nominated by Norma Egan

Care Dimensions

Buffey Anchordoqui, Care Dimensions

My husband was under hospice protocols for the last 10 months of his life while dying of dementia. Nurse Buffey came twice a week to our house to check on him. She always began each visit by asking him how he was doing, and she listened attentively to his concerns, even though they were increasingly confused and repetitive. She paid close attention to him with patience and compassion, and she acted quickly to adjust his treatment as needed. 

When emergencies occurred, nurse Buffey intervened promptly. She was consistently attentive, loving, and highly knowledgeable about aging, dementia, and the effects long-term caregiving had on me. She also communicated clearly and instilled confidence in me, the exhausted caregiver. 

On the last day of my husband’s life, when he had terminal agitation, nurse Buffey came to the house. Although he was dying, he trusted her. He was able to tell her he believed that she was there to help him. I could not have asked for a better nurse to accompany me and my husband during his final months, weeks, and days of life on this earth. 

Nominated by Dana Daneel

Charlton Memorial Hospital

Taylor Clark, Southcoast Health’s Charlton Memorial Hospital

My daughter was a 30-year-old patient of Taylor’s with end-stage breast cancer, requiring multiple hospitalizations during the last six months of her life. Thankfully, she was often assigned to Taylor, who treated my daughter and her young family with so much care and respect. 

Taylor always advocated for her pain needs and made her feel safe and comfortable. She also gave my daughter time to share her hopes, wishes, and fears. A good listening ear for some of her wonderful life experiences, Taylor was exactly what my daughter needed at the most difficult point in her life, for which I am forever grateful. 

She also had other wonderful nurses, but Taylor made a true connection, which, in turn, made me feel at ease as I left the hospital to bring her children home each night.

Nominated by Jennifer Dos Anjos

Cailyn Depina, Southcoast Health’s Charlton Memorial Hospital

The first time I met Cailyn, I knew immediately how incredible she is as a practitioner and an advocate for the Commonwealth. Cailyn upholds the title of registered nurse and everything it stands for, from direct patient care to caring for the staff itself. On many occasions, Cailyn comes in early and stays late for her peers and patients.

When I think of the word “nurse,” the word “healer” comes to mind. But healing can come in many different forms. Cailyn’s healing comes in the form of patient advocacy and her soft words. She has the ability to talk down the most disruptive patients and lend her ear to those who are close to the end of their journey. I have never seen Cailyn lose control of her emotions. She is always steadfast and very determined to do her life’s calling.

Working in a hospital can be one of the most challenging jobs in the world. Many people adapt differently. Yet Cailyn has always remained herself and a kind woman, always bringing her charisma and charm to the floor. She is the right type of person for training new nurses. Many people complain when it’s their turn, but not Cailyn. Many of her trainees have become exceptional practitioners. Cailyn truly deserves the best in the world because she brings the best to all in her presence.

Nominated by Hunter LaLiberte

Melissa Lavallee, Southcoast Health’s Charlton Memorial Hospital

Melissa strives to help everyone while on the clock and off the clock. She cares for everyone equally and takes very good care of her patients. Every previous patient of hers has always adored Melissa and said she was the best nurse to have taken care of them. She helps me on a day-to-day basis, and I couldn’t be more thankful for her and her drive to help other people, regardless of whether it’s convenient for her or not.

Nominated by Cameron Garcia

Nicole Sylvester, Southcoast Health’s Charlton Memorial Hospital

Nicole was so sweet and loving to me and my family. She made sure I was equipped with what I needed and taught me how to properly care for my baby girl as a first-time mom. Overall, she made my experience so memorable, and I will never forget who took care of me and my family during hard times. She was amazing, and I can’t thank her enough.

Nominated by Celyann Reyes Sierra

Kimmy Vieira, Southcoast Health’s Charlton Memorial Hospital

Kimmy was there from the first day I went in to get induced. Kimmy showed her passion and how much she cared so effortlessly. I never felt uncomfortable with her. In fact, I was so comforted. I don’t think I would’ve had such an amazing experience if it weren’t for her. I was so scared to get my epidural, and she stood with me the whole time, comforting me and assuring me that I would be okay. 

Her shift was from 7 a.m. until 3 p.m. the day I gave birth. She picked up another shift until 7 p.m. but stayed until 9:30 p.m. just to be there to support my family. Kimmy is the most passionate nurse I have ever come across. My family is so thankful for her, and I’ll always think of her. Thank you, Kimmy — we love you!

Nominated by Madison Miner

Cooley Dickinson Hospital

Linnea Winter, Cooley Dickinson Hospital

I can’t express my gratitude enough to Linnea Winter for the care and compassion she showed me during a recent hospitalization. Not only is Linnea my co-worker, but she is now someone I can proudly call my nurse. 

Even during a surge of flu, Linnea was respectful, compassionate, attentive, thorough, and kind throughout my time in the emergency department. 

As a staff member, I know how much a patient can ask for during their stay, and I felt like I asked for a lot, but Linnea never made me feel like my needs weren’t important. 

Linnea is not only a kind and caring nurse, but also an advocate for her co-workers when there are safety concerns and clarifications for clinical care. I am so blessed to have her on my team. She is a beautiful example of what being a nurse is all about. 

Thank you, Linnea, for your values and dedication.

Nominated by Christine Kellogg

Dana-Farber Cancer Institute

Tura Coombs, Dana-Farber Cancer Institute

I was first introduced to Tura in October 2022, shortly after I was diagnosed with stage 4 anaplastic thyroid carcinoma at just 34 years old. 

Tura protected me and answered all my questions during my first cancer treatment. For the next three years, I saw Tura every other week when I came to the clinic for treatment. She celebrated so many birthdays, holidays, and other special occasions with me! She celebrated when I finally had lifesaving surgery in March 2023. She also made me smile on days I cried, like when I found out I had a recurrence in December 2023. Tura stood by my side during my darkest days, telling me life was going to get better. 

Tura represents the true meaning of a nurse. She cares for her patients both emotionally and physically. Every day I saw her, she was smiling and ready to deal with any issue I had. Thank you, Tura. You are amazing! 

Nominated by Jillian Chernoble 

Christine Desjean, Dana-Farber Cancer Institute

Christine always went above and beyond to not only make me feel comfortable but also to make my daughters and friends who accompanied me to treatment feel at ease. On my first chemo treatment, I was scared to death. She was so kind and caring, and she made sure to tell me everything she was doing.

I opted for a cold cap, which added more than two hours to my treatment. Christine would talk to me or tell me a funny story to take my mind off the extreme cold during the first 15 minutes.

My treatments were weekly, and Christine always treated me as if it were my first. She continued to explain every last detail. Although the team was very busy, Christine would stop in to check on us periodically. Several times, when I thought I could not continue with the cold capping, Christine would remind me how far I had come — and thanks to her encouragement, I did continue and saved about 50 percent of my hair. I am grateful beyond words for Christine. Believe it or not, she actually made my chemo treatments fun.

Nominated by Katy Courtney

Madison Fitzpatrick, Dana-Farber Cancer Institute

Madison is my oncology nurse. She makes treatments easy and comfortable for me each and every time. She shows compassion and is always concerned for my well-being. I truly appreciate how she communicates with me and loves on me and my hubby during my injections. She is such a treasure, and I’m beyond grateful to be under her care. 

Nominated by Laura Beth Hunley

Lindsey Ginter, Dana-Farber Cancer Institute

Lindsey Ginter is an incredibly knowledgeable research nurse whose contributions are indispensable to the regional sites of Dana-Farber Cancer Institute. Without her, these sites would struggle to function smoothly. She consistently goes above and beyond — making drives to other sites, often on short notice, and ensuring that patients are always well cared for, no matter who she’s covering for.

Her compassion for patients is unparalleled — she considers their individual limitations and family dynamics and takes the time to remember their personal preferences. Lindsey has an exceptional ability to know exactly what needs to be done, and the providers at St. Elizabeth’s Medical Center rely on her expertise and support. She’s always available to answer questions, whether from another research nurse or a clinical research coordinator, and she never fails to provide a knowledgeable response.

Furthermore, Lindsey is a staunch advocate for her patients, ensuring they receive the best possible care. She also champions her colleagues’ needs with the same dedication. Her impact on all of Dana-Farber’s regional sites is immeasurable, and her unwavering commitment has made a lasting difference.

Nominated by Leana Perumaly

Debra LaFrankie, Dana-Farber Cancer Institute

Debra LaFrankie is a key member of the Dana-Farber Cancer Institute (DFCI) neuro-oncology clinic. She is knowledgeable and professional but also one of the kindest, most compassionate, and most courageous people I have ever met. 

I met Deb during my first months of chemotherapy following the resection of a malignant brain tumor. She ran a support group for brain tumor patients, and my wife saw a notice about the group and called Deb. 

It was a very tough time. Our lives had been upended by my seizure, followed quickly by surgery and the news that I have an incurable condition. Deb was a steady hand, introducing us to the extraordinary members of the “club,” answering questions, dispensing sound advice (if you want to nap, exercise for 20 minutes first, and don’t sleep too long!), and pointing us back to my DFCI care team.

The sad reality of this disease is that many of us don’t make it. In the past six years, I have seen Deb go back into the building time after time, which is something that is very hard to do year after year. She’s genuine, caring, an all-around superhero, and a great nurse.

Nominated by Christopher Barnett 

Cherilyn Manzi, Dana-Farber Cancer Institute

Throughout my cancer treatment, Cheri has been the first shining face I see every treatment morning. She turned an experience that could have provoked dread into something to look forward to. Cheri cares more than any nurse I’ve ever known. She only handles the first step of the day, but her knowledge, experience, and wisdom have provided me with the guidance to minimize stress and symptoms from treatment. She is the first line of awesome at Dana-Farber, and my family and I will appreciate and care about her forever. 

Nominated by Maggie Vespa

Kathy Polson, Dana-Farber Cancer Institute

Kathy is a nurse practitioner in the sarcoma center at Dana-Farber Cancer Institute. She’s served as the primary nurse practitioner for my girlfriend, Jenna, ever since Jenna was diagnosed with a rare form of sarcoma in May 2024. 

Kathy has consistently gone above and beyond to answer questions, proactively provide information, assuage fears, and develop a meaningful relationship with us. As a nurse practitioner at Dana-Farber, her days are frequently packed. That said, she seemingly never rushes through an appointment with us to move on to her next patient. Instead, she brings a warm, personal touch to each appointment, leaving Jenna feeling calm and well cared for. 

Jenna has had a difficult road in treatment, and Kathy has made long treatment days at Dana-Farber easier simply due to her presence and bedside manner. Kathy is an exemplary provider of care and is deserving of recognition and praise. Jenna and I are confident that other patients in her care would say the same. 

Nominated by Brendan Lortie

Jennifer Stefanik, Dana-Farber Cancer Institute

I met Jennifer Stefanik during my first appointment at Dana-Farber six years ago. As a newly diagnosed brain tumor patient, I was in shock and so were my wife and son. Jenn was a calm, confident, and compassionate presence from the start, making us feel that the next six weeks of radiation and chemotherapy were somehow normal and doable. It was what we needed to hear.

Over the next 18 months of treatment, Jenn was an unfailing support, helping with everything from reactions to my medications to prescriptions to all the day-to-day aspects of being in chemotherapy.

Six years later, I am on observation, so I only see Jenn a few times a year when I come back for scans and checkups, but she continues to be an indispensable source of advice on living with an incurable condition. She is a great point of contact for my neuro-oncologist. All in all, as a patient, she is a great person to have in your corner.

Over the past few years, I have met many other patients who have Jenn as their lead nurse. Not surprisingly, she has quite a fan club!

Jenn’s dedication extends beyond the Dana-Farber neuro-oncology clinic. She is a regular participant in the Jimmy Fund Walk and ran in support of the organization in the Boston Marathon last year. She also mentors junior nurses and participates in Dana-Farber brain tumor symposia. We know she brings the same qualities that make her a wonderful nurse to her family, too.

My wife and I are very grateful to Jenn Stefanik for getting us through the past six years.

Nominated by Christopher Barnett 

Allison Sung, Dana-Farber Cancer Institute

Allison has been an amazing oncology nurse. She is smart and efficient in all of the roles she takes on as an infusion nurse at Dana-Farber. Her flexibility shines through as she floats between her roles as a preceptor, an infusion nurse, a desensitization clinic nurse, a procedural nurse, a triage nurse, and — last but not least — a charge nurse. 

In her regular role as charge, Allison provides support and frequent check-ins for nursing staff on the floor. She always seems to remain calm, even when an emergency arises. Her knowledge has been invaluable in stressful times, as she gives her recommendations to other health care team members so the patient can receive the appropriate level of care. I have been so privileged to work alongside Allison, and she deserves all the accolades as an amazing nurse at Dana-Farber.

Nominated by Phuong Vo

Myra Tamba, Dana-Farber Cancer Institute

All the Dana-Farber Cancer Institute infusion center nurses are compassionate, caring, and a joy to be around. I appreciate all of them, but I am honored to recognize Myra Tamba for her exemplary service and unwavering dedication as an oncology nurse at Dana-Farber Cancer Institute.

From the moment Myra became my nurse after several infusions in 2024, her exceptional skills and compassionate care have shone through in every interaction. Her profound medical knowledge, coupled with a deep sense of empathy, allows her to provide personalized care for me, fostering trust and comfort during the most vulnerable and difficult time in my life.

Myra has consistently demonstrated an outstanding commitment to excellence throughout these ongoing months of infusion. Her clinical strengths are truly remarkable. She possesses an in-depth understanding of oncology nursing, evidenced by her ability to administer complex treatments with precision and confidence. Her expertise in chemotherapy and her proactive approach have been instrumental in achieving my positive outcomes without complications.

One of Myra’s most admirable qualities is her unwavering adherence to the doctor’s orders and the established plan of care. She meticulously follows the prescribed treatments and protocols, ensuring I receive the appropriate care. Her professionalism shines through as she respects the directives of the medical team.

Beyond her clinical skills, Myra has been a beacon of strength and encouragement for me. She tirelessly advocates for me, ensuring I receive the highest quality of care and support at each infusion. Her warm, calm, unassuming demeanor and genuine concern uplift my spirits, creating an environment of healing and hope.

Myra has also played a pivotal role on her multidisciplinary team, collaborating seamlessly with physicians, nurse practitioners, physician assistants, pharmacists, acupuncturists, social workers, patient care assistants, volunteers, and housekeeping staff to deliver comprehensive, holistic care. Her critical thinking and problem-solving abilities make her an invaluable asset in addressing my complex care needs.

Nominated by Linda Schwartz

Dalida Yeroshalmi, Dana-Farber Cancer Institute

There are many fabulous IV nurses working in this demanding field at Dana-Farber Cancer Institute (DFCI), but I am honored and fortunate to salute Dalida Yeroshalmi. She has consistently demonstrated exceptional skill, devotion, and compassion, making her an invaluable asset to the DFCI team.

Dalida’s expertise in intravenous therapy is unparalleled. She possesses a remarkable ability to perform even the most challenging IV insertions with precision and efficiency, ensuring my comfort and safety. Her extensive knowledge of vascular access devices has made her a go-to for both me and her colleagues.

Beyond her technical prowess, Dalida presents an unwavering commitment to patient care. She approaches with a warm smile, taking the time to listen to my concerns and alleviate my anxieties. Her warm and reassuring demeanor creates a comforting environment, fostering my trust and confidence in her care. Dalida makes a profound difference in the lives of cancer patients. She is a beacon of hope and encouragement.

Dalida exemplifies the qualities of an outstanding IV nurse. Her exceptional skills, compassionate care, and dedication to clinical excellence make her truly deserving of this recognition.

Nominated by Linda Schwartz